Senior ICT Technician, Spilsby

You will be responsible for the provision of desktop, infrastructure and application support services across our sites throughout Greater Lincolnshire. To succeed in this role, you will provide a high degree of technical expertise in multiple support disciplines, including:

  • Desktops, laptops and mobile devices
  • User asset management (Active Directory, Cloud/Azure etc)
  • Desktop, mobile and web-based software including business applications (eg Office 365, HR, Expenses, ITIL based helpdesk )
  • Infrastructure, including network & telephony (Mitel 3300), Cisco, HP, Sophos, Netgear, Hyper-V, Microsoft Server 2012
  • The day-to-day functioning of business applications and the business workflows and integration surrounding them.
  • Local file and print services
  • Departmental and office moves/changes

You will take responsibility for escalated incidents/requests and offer coaching, support and direction to other ICT staff to assist in support resolution. Ideally with a minimum of five years’ experience in a similar role, a full driving licence will also be essential.

 We can offer you:

  • 6 weeks annual leave (inclusive of bank and public holidays) (rising incrementally to 8 weeks with length of service)
  • Full induction programme
  • Ongoing training and development
  • Company pension scheme
  • Company health and wellbeing benefits package, including health cashback scheme, sick pay insurance, employee assistance helpline and online discounts
  • Group life assurance (with a defined benefit of 5x salary)
  • Long Service Bonus every 5 years
  • Introduction Bonus if you ‘Recommend a Friend’ to work for us

For an informal discussion or for more information about this post please contact

Vacancy No:               HR061

Position:                      Senior ICT Technician

Location:                     Spilsby

Grade & Salary:          Grade 7, £18,712 – £20,432 per annum

Hours:                         Full time, 36.25 hours per week

Closing Date:              Wednesday 3rd May 2017

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